Toolmania Launch Exclusive Workshop Promotion for INGCO Tool Users in Nairobi and Nakuru

Toolmania Launch Exclusive Workshop Promotion for INGCO Tool Users in Nairobi and Nakuru

Toolmania Kenya, in partnership with INGCO, is excited to announce one of the biggest customer support promotions ever conducted for power tools users in the country. Starting 24th November to 8th December, INGCO users in Nairobi and Nakuru will enjoy a rare opportunity to receive free tool repairs, free servicing, and discounted upgrades at selected Tool mania outlets.

This special workshop campaign is designed to appreciate loyal INGCO customers, many of whom have used INGCO tools for 5, 10, or even more years. After a nationwide survey conducted earlier this month, Toolmania management revealed that thousands of customers still rely on INGCO tools purchased years ago—proof of their durability and reliability. In response, Toolmania and INGCO have crafted a promotion that supports customers, rewards loyalty, and ensures every professional and DIY user’s tools remain in peak condition.

Workshop Locations & Dates

📍 Nairobi Workshop

Location: Toolmania Lusaka Road Branch – Next to Fayaz
Dates: 24th November – 8th December
This central location is ideal for artisans, technicians, and workshop owners across Nairobi who want to bring in their tools for servicing and assessment.

📍 Nakuru Workshop

Location: Toolmania Nakuru Branch – Along George Morara Road, off Nakuru–Nairobi Road, next to Davis & Shirtliff
Dates: 24th November – 8th December
This convenient location is set to serve Nakuru town, surrounding estates, and nearby counties.

Both workshops will operate throughout the promotional period, giving customers ample time to participate.

Why This Workshop Matters: Real Support for Real Tool Users

INGCO and Toolmania understand that professional tools are an investment. A single tool can determine the speed, quality, and reliability of a worker’s daily output. Over the years, some customers have tools that have been:

  • Overused and worn out

  • Damaged accidentally

  • Stored for years without service

  • Replaced by newer models

  • Malfunctioning but still repairable

This campaign ensures that every INGCO user gets help—whether their tool needs repair, servicing, or upgrading.


What You Will Get at the Workshop

1. Free Repair (Service Only)

If your INGCO tool is not working but only requires service and not a spare part, Toolmania technicians will repair it completely free of charge.

This includes:

  • Cleaning

  • Greasing

  • Re-aligning internal mechanisms

  • Replacing screws or minor fittings that do not qualify as spare parts

  • Diagnostic testing

This is part of Toolmania’s long-standing after-sales commitment, ensuring customers always feel supported long after the purchase.


2. Free Service for Tools Without Spare Parts Needed

If your tool has minor issues such as reduced power, irregular noise, overheating, or sluggish operation—but does not require a new spare part—you will receive free servicing instantly.

This offer includes all types of INGCO tools:

  • Drills

  • Angle grinders

  • Cordless tools

  • Water pumps

  • Compressors

  • Welding machines

  • Sanders

  • Cut-off machines

  • Garden tools

  • And many more

As long as the tool is INGCO, it will be serviced.

3. Repairs at Cost Price for Spare Parts

If your tool requires replacement parts, Toolmania will provide:

  • Free labour

  • The customer only pays for the spare part

This lowers repair costs significantly, making tool maintenance more affordable for everyday users.

Customers will receive genuine INGCO spare parts only—ensuring that tools remain safe, durable, and compatible with their original build.

4. Upgrade to a New INGCO Tool with 15% Discount

For tools that are:

  • Extremely old
  • Outdated
  • Beyond repair
  • Severely damaged
  • Uneconomical to fix

Toolmania encourages users to upgrade to a brand-new INGCO tool and enjoy a 15% discount during the workshop period.

This ensures customers do not struggle with outdated or unsafe equipment. The discount applies to a wide range of tools, giving artisans and professionals a chance to modernize their workshops affordably.

Why Toolmania Is Offering This Promotion

On 15th November, Toolmania’s management officially announced this workshop after reviewing survey feedback from INGCO users across Kenya. The insights showed that:

  • Many customers have tools purchased over 5–10 years ago that still function.

  • Some customers own tools that need only minor servicing but never had the opportunity to visit a certified workshop.

  • A large number of users were unsure where to get genuine repairs or authentic spare parts.

  • Many professionals and contractors were eager for a structured upgrade program.

By launching this initiative, Toolmania is reinforcing its role as the official INGCO dealer in Kenya and a leader in after-sales customer service.

Free After-Sales Service Continues Countrywide

In the announcement, Toolmania also reminded customers that after-sales service is available at all branches across Kenya, not just during this promotion. The rule is simple:

If you bought an INGCO tool from any Toolmania outlet and it develops a fault that does not require a spare part, the tool will be serviced free of charge—any time of the year.

This commitment is the reason thousands of customers trust Toolmania for genuine tools, reliable service, and professional support.

Customers Already Preparing for the Workshop

Since the announcement, many INGCO users have started gathering their old or faulty tools in readiness for the promotion. Technicians, construction workers, plumbers, electricians, garage mechanics, and DIY homeowners are all excited about this rare opportunity.

Customers have expressed appreciation, calling the move:

  • “A big relief for tool owners”

  • “A show of responsibility from the brand”

  • “A chance to save money and revive dormant tools” 

  •  “The best way to reward loyal INGCO users”

Don’t Miss Out

For two weeks only, INGCO and Toolmania are opening their doors to help customers repair, service, and upgrade their tools at highly reduced or zero costs.

If you own any INGCO tool—old or new, working or not—this workshop promotion is for you.

📅 Dates:

24th November – 8th December

📍 Nairobi:

Lusaka Road, next to Fayaz

📍 Nakuru:

George Morara Road, off Nakuru–Nairobi Road, next to Davis & Shirtliff

Bring your tools.
Get free repairs.
Enjoy discounted upgrades.
Experience true after-sales service—only at Toolmania.